Dealing With A Broken Laptop Screen: A Comprehensive Guide

A broken laptop screen can be a nightmare for anyone who relies on their computer for work, school, or entertainment. The frustration of seeing cracks, shattered glass, or dead pixels can be overwhelming. However, fear not! In this comprehensive guide, we will walk you through everything you need to know about dealing with a broken laptop screen.

Key Concepts And Terminology

Before we dive into the nitty-gritty of fixing or replacing your laptop screen, let’s clarify some key concepts and terms that you’ll encounter throughout this guide:

LCD Screen

Most modern laptops use Liquid Crystal Display (LCD) screens, which are incredibly thin and sensitive components responsible for displaying images on your laptop.

LED Screen

 Some laptops use Light Emitting Diode (LED) screens, which are a type of LCD screen with LED backlighting, offering better energy efficiency and brighter displays.

Physical Damage

 This term encompasses any physical harm or impact that has occurred to your laptop screen, including cracks, shattered glass, or dead pixels.

External Monitor

 An external monitor is a separate screen that can be connected to your laptop, essentially turning it into a desktop computer. It’s a useful solution if your laptop screen is unusable.


 Many laptops come with a warranty that covers various types of damage, including screen damage. Understanding your laptop’s warranty details is crucial in this situation.

Now that we’re on the same page with the essential terminology, let’s explore the steps to handle a broken laptop screen effectively.

Assess The Damage

The first thing you need to do when you discover your laptop screen is broken is to assess the damage accurately. Different damage kinds could call for various fixes:

Cracked Screen

If your laptop screen has a single crack or multiple cracks but is otherwise functional, you may be able to continue using it with some precautions.

 Shattered Screen

When your laptop screen is shattered, with pieces of glass falling out, immediate action is needed to prevent further damage and ensure your safety.

Dead Pixels

Dead pixels are small, usually, black or colored dots on your screen caused by malfunctioning pixels. While not as critical as a cracked or shattered screen, they can still be annoying.

Backup Your Data

Before you proceed with any repairs or replacements, it’s crucial to back up your data. This step is often overlooked but can save you from potential data loss down the road.

Connect An External Monitor

 If your laptop is functional apart from the screen, connect an external monitor. This allows you to see your laptop’s display on the external screen. Make sure to adjust the display settings if necessary.

Data Backup

 Use the external monitor to access your laptop and back up all your important files, documents, photos, and videos to an external storage device or cloud service.

Check Your Warranty

If you’re lucky, your laptop may still be under warranty, and the damage could be covered. Here’s what you should do:

Review Warranty Information

 Check your laptop’s warranty documentation for details on coverage. Warranties typically cover manufacturing defects and sometimes accidental damage.

Contact the Manufacturer or Seller

If the warranty covers the damage, get in touch with the laptop manufacturer or the seller from whom you purchased the laptop. They will assist you in filing a warranty claim, which can entail repair or replacement.

Do-It-Yourself Repairs (If Comfortable)

If you’re tech-savvy and comfortable with DIY projects, you may consider repairing the laptop screen yourself. Here’s what you can do:

Replacing the Screen

Identify Your Laptop Model

The first step is to determine your laptop’s exact model. You can usually find this information on a label on the underside of your laptop.

Order A Replacement Screen

Look for a replacement screen online that matches your laptop model. Make sure to purchase from a reputable seller.

Gather Necessary Tools

 You’ll need specific tools like screwdrivers, spudgers, and perhaps a heat gun to safely replace the screen.

Follow Detailed Guides

 Numerous step-by-step guides and video tutorials are available online for replacing laptop screens. Follow these guides meticulously, as each laptop model may have unique steps.

Exercise Caution

Be extremely careful when handling delicate components. Static electricity can damage sensitive electronics, so use an anti-static wristband if possible.

External Monitor

Connect An External Monitor

If replacing the screen yourself seems too daunting, you can still continue using your laptop by connecting it to an external monitor. This external monitor serves as a temporary screen until you decide on a long-term solution.

Adjust Display Settings

 Depending on your operating system (Windows or macOS), you may need to adjust display settings to make the external monitor your primary display.

Professional Repair Services

If DIY repairs aren’t your thing or if your laptop’s warranty doesn’t cover the damage, consider professional repair services. Here are your options:

Check the Manufacturer’s Website

 Visit the official website of your laptop’s manufacturer and look for a list of authorized service centers in your area.

Contact The Nearest Service Center

Get in touch with the nearest authorized service center and inquire about their repair services, including screen replacement.

Provide Necessary Details

 Be prepared to provide your laptop’s model, serial number, and details about the damage when you contact the service center.

Follow Their Guidance

The authorized service center will guide you through the repair process, including cost estimates and turnaround times.

Local Repair Shops

Research Local Repair Shops

If there are no authorized service centers nearby or if you prefer local options, research local laptop repair shops. Ensure they have a good reputation and experience with screen replacements.

Check Reviews And Ratings

 Look for customer reviews and ratings online to gauge the reliability and quality of their services.

Inquire About Services

Contact the repair shop, describe your laptop’s issue, and ask about their services and pricing.

Ask For A Warranty

 Before proceeding, ask if they offer any warranty on the repair work done. This ensures you have some recourse in case of future issues.

Prevent Further Damage

While you’re waiting for repairs or deciding on the best course of action, it’s essential to take precautions to prevent further damage to your laptop:

Avoid Using The Broken Screen

 Using a laptop with a broken screen can worsen the damage or cause injury if the glass is sharp. If you’re using an external monitor, keep the laptop lid closed to minimize dust and debris.

Handle With Care

When moving your laptop, be gentle and avoid putting pressure on the damaged screen or pressing on it.

Transport Safely

If you need to transport your laptop, use a protective laptop sleeve or case to prevent further damage.

Keep It Clean: Dust and debris can enter through the broken screen and affect the internal components. Keep your laptop clean by using compressed air to blow away any particles.


Dealing with a broken laptop screen can be a daunting task, but with the right approach, you can resolve the issue and get your laptop back to full functionality. Remember to:

Assess the damage accurately, whether it’s a cracked screen, shattered glass, or dead pixels.

  • Prioritize data backup to prevent data loss.
  • Check your laptop’s warranty to see if the damage is covered.
  • Consider DIY repairs if you’re comfortable and have the necessary tools.
  • Connect an external monitor to continue using your laptop.
  • Explore professional repair services, either through authorized service centers or reputable local repair shops.

Take precautions to prevent further damage to your laptop while awaiting repairs.

By following these steps and considering your options, you can make an informed decision on how to address your broken laptop screen. Whether you choose to tackle the issue yourself or seek professional assistance, the key is to act swiftly and carefully to ensure the best possible outcome for your laptop and your data. Remember that safety and patience are your allies in this situation, and with the right approach, you’ll have your laptop up and running again in no time.

Frequently Asked Questions (FAQs)

Here are some frequently asked questions and answers A Dealing With A Broken Laptop Screen: A Comprehensive Guide

1. Is A Cracked Laptop Screen Repairable, Or Do I Need To Replace The Entire Screen?

It depends on the extent of the damage. Small cracks or minor damage may be repairable, but extensive cracks or shattered screens often require a full-screen replacement. Consulting a professional technician or laptop manufacturer is the best way to determine the appropriate course of action.

2. Will Repairing Or Replacing My Laptop Screen Void The Warranty?

If your laptop is under warranty, repairing or replacing the screen by an unauthorized technician may void the warranty. It’s advisable to check your warranty terms and contact the manufacturer or an authorized service center for guidance on how to proceed without voiding the warranty.

3. Can I Use An External Monitor Indefinitely If My Laptop Screen Is Broken?

Yes, you can use an external monitor as a temporary solution for as long as you need. However, keep in mind that this setup may not be as portable, and it’s essential to address the broken laptop screen eventually, especially if you rely on the portability of your laptop.

4. What Are Dead Pixels, And Can They Be Fixed?

Dead pixels are malfunctioning pixels on your screen that appear as small, usually black or colored dots. They can’t be fixed through software solutions, but in some cases, gently massaging or applying pressure to the affected area might revive a dead pixel. If dead pixels persist, screen replacement may be necessary.

5. How Much Does It Cost To Replace A Laptop Screen?

The cost of replacing a laptop screen can vary widely depending on factors such as the laptop’s make and model, the type of screen (LCD or LED), and the technician or service center you choose. On average, screen replacement costs can range from $50 to $300 or more. It’s advisable to obtain quotes from multiple sources to get a better idea of the specific cost for your laptop model.